All data allowance caps on current fixed broadband services will be removed in a deal struck by the government and telecommunications providers and this will help vulnerable people stay connected.
Companies such as BT/EE, Openreach, Virgin Media, Sky, TalkTalk, O2, Vodafone, Three, Hyperoptic, Gigaclear, and KCOM have pledged that anyone who is struggling to pay their bill due to the pandemic will be treated fairly and appropriately supported.
The firms have also agreed to offer generous new mobile and landline packages to ensure people are connected and the most vulnerable continue to be supported. These could put users in line for packages featuring data boosts at low prices and free calls from their landline or mobile.
This is great news for the most vulnerable, and those who will struggle to pay bills.
If this helps us to stay home and still be able to contact friends and family and essential services, then that’s amazing.
To find out more, get in touch with your provider.